Outcome: The learner will become knowledgeable about business communication, proficient in both verbal and nonverbal communication, adept at written communication, and skilled in utilizing information technology for effective communication.
Outcome: The learner will gain insights into various business types and their respective sectors, acquire knowledge about the functional components within a business, comprehend both its internal and external environments, and be familiar with the economic context in which a business operates.
Outcome: The learner will achieve a comprehensive understanding of employee motivation, employee relations, performance management, as well as leadership and management.
Outcome: The learner will gain insights into customer service, comprehend the dynamics of business customers, enhance customer relationships, and excel in performing effectively in a customer service role.
Outcome: The learner will acquire knowledge of business finance, master the art of recording financial transactions, understand the principles of cost and management accounting, and become adept at generating accounting statements.
Outcome: The learner will grasp marketing fundamentals, understand marketing campaign strategies, develop the capacity to conduct market research, and become proficient in devising marketing campaigns.